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August 30, 2023
By: John Penhallow
Contributing Editor
Imagine you are a label and package printer, and you have just invested in a new label press. Suddenly you wake up one morning and find your country is being invaded. That is what happened to Viktor Artyushenko, CEO of New Media in Odessa. “We were closed for just nine days when the war began; some bombs landed maybe 500 yards from our plant, so we closed everything and asked our people to stay at home. I sent my family over the border to Transdnistria, but we soon asked our employees to get back to work even though our sales dropped by 90%. We cut costs to the bone, renegotiated our rent and got government help for paying salaries.” What New Media could not do was to pay the balance owed to Konica Minolta for recently acquired presses that included an AccurioLabel with an MGT finishing line. Konica Minolta was understanding and asked just to be paid for the service contract, toner and spare parts. Artyushenko says business is slowly picking up, despite the recent intensive bombing in and around Odessa. New Media, like other packaging companies in Ukraine, has to contend with a battery of problems hard for outsiders to imagine. Delivery of, and payment for, raw materials is lengthy and complex, customs clearance is long and often unpredictable. Even within Ukraine, delivery services are few and unreliable. And the bombs keep falling. “Don’t talk to me about same day deliveries,” says Artyushenko.
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